So this woman comes in the shop a couple days ago and asks about this graphic novel I have about a very famous serial killer.
I let her know how it is. I tell her it's complicated. It's long. It's disturbing.
But it's really well done, well researched.
She buys said graphic novel.
Two days later (This morning, in fact) the phone rings:
ME: "::Standard phone greeting!::"
HER: "Hi...this is Jane, remember that book I bought the other day?"
HER: "Well, I don't like it. It's long and complicated and disturbing."
ME: "You saw how long it was when you bought it....and it's about a serial killer, didn't you think it might be disturbing?"
HER: "Not the parts before he became a serial killer."
ME: "And how was it complicated?"
HER: "I don't know...I only read ten pages."
ME: "Bring it back in for a full refund...we always around."